Privacy Policy and Terms and Conditions 2021-2022

Who we are 

We are a privately owned and operated company. K2 Restorative Medicine is operated by Dr. Pamela Kulback. 

Our location is listed as 3536 Vann Road, Trussville Alabama, 35235

Our website address is: https://k2restorativemedicine.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. We currently do not have an upload function, however we reserve the right to add this function to any of our forms at any time. Downloading images from our site. Our patient images in the Gallery Section of our site and on specific pages are property of Dr. Pamela Kulback and K2 Restorative Medicine. Any usage or re-publishing of those images is not allowed without permission. Content created on this website may be subject to copyright of K2 Restorative Medicine and their brand partners as well as DGM Global Marketing Solutions.  Copying certain content and re-publishing of unique content is not allowed. 

Cookies and forms on our website 

When you agree to cookies on our site, you agree to the collection of personal data for advertising purposes. If you  you opt-in to saving your name, email address , phone number, or any other personal data, we reserve the right to save that information to use for direct solicitation and to contact you.  We do not sell your personal information to other parties. We use Mailchimp and Mail Munch  as well as our website to store your data safely. 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. If you do not wish to to be tracked by third party sites, we ask you do not click unknown links on our site’s article or page section.  K2 Restorative Medicine & Med-spa is not responsible for content or tracking methods used by any third party site featured in articles on our site. 

How long we retain your data and contact info 

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website through any form or sign up tool (if any), we also store the personal information they provide indefinitely. You can ask to be unsubscribed from email campaigns and you can also ask us to delete your saved information at any time. To do so, please contact us at 205-255-1232 or email us to pam@k2medicine.com  

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments or forms may be checked through an automated spam detection service and also be exported to Mailchimp and Mail Munch and be used by our company exclusively for advertising such as specials, events, and news about new procedures and services. You can always opt out by unsubscribing from receiving those emails. 

Terms and Conditions:

Refund and Exchange Policy 

Gift Cards – Gift Cards are not redeemable for cash and have no cash value – No refund or transfer to another person other than the person named on the Gift Card is allowed. Gift Cards must contain an order number if purchased through an online store.In the case of a physical Gift Card the Gift Card (or receipt for Gift Card with amount) must be signed by designated authorized personnel employed exclusively by K2 Restorative Medicine. 

Pre-Paid packages – All prepaid packages for procedures and services at K2 Restorative Medicine are not eligible for a refund. Packages cannot be transferred or traded for another service after purchase is complete.  Exception to the rule is proof of unexpected Military Deployment out of state and/or country lasting 12-months or longer in which case a partial refund will be provided for any unused portion of the package. Individuals facing deportation or  incarceration do not qualify for a refund. Prepaid packages are valid 12-months from the date of purchase. We reserve the right to change our policy as it relates to pre-paid packages at any time. Check back to view our policy frequently. 

Products – Products cannot be refunded once they leave our premises. Please check expiration dates prior to purchase and prior to leaving our premises. Opened used products cannot be exchanged for another product unless the third party vendor of the product has an open exchange or return policy. Exceptions can only be made by Dr. Pamela Kulback not an employee at K2 Restorative Medicine & Med-Spa. If the product was purchased as a Gift to someone else and has not been opened by that person, he/or she may only exchange the product for another product. No refund is allowed. 

Specials and Offers 

Specials cannot be retroactively applied to previously performed procedures and are subject to change at any time. Specials are not honored on previously quoted procedures. Specials are subject to change without notice due to limited supply and limited availability of our providers. Specials must contain a valid expiration date, current coupon code, or proof of validity of the offer via screenshot with the publishing date of the offer. Graphic images with expired offers found on search engines such as Google, Bing, or Duck Duck Go via the image search tool will not be honored.  Social Media offers must contain expiration dates or posting dates in order to be honored. 

Patient Treatments and Services 

All procedures at K2 Restorative Medicine are nonsurgical in nature. *Results for procedures and services vary from patient to patient and are not guaranteed.